Fuely AI needs some basic information to get started, like what name it should use when talking to customers.
Where to find Fuely AI profile
1. As with all Fuely AI features, open
AI & Automation tab.
2. Click on
Fuely AI in the dropdown list.
3. Open
Profile under Fuely AI.
Editing profile
Here is what you can change about Fuely AI:
- Name
- Language
- Message delay
- Additional instructions
Name Fuely AI will use when chatting
This is how Fuely will introduce itself to your customers. Pick something that fits your business.
Language Fuely AI will speak
Choose what language Fuely AI will use to talk to your customers. Just type in the language (like Español, English) or use the language code (like ES or EN).
Message delay
Makes Fuely AI wait before responding to a customer’s very first message. Useful when customers type several short messages at a time.
Additional instructions
Add your custom prompt here. Tell Fuely AI how it should behave, respond or things you want it to avoid.
What's next?
Before Fuely AI can help your customers, you'll need to set up your Knowledge base⬈