Chat widget settings

Below, you'll learn how to add basic settings to a chat widget, namely: appearance, domain name(s), image and more.

Website settings

You can find website settings in SettingsWebsite.
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  • Go to Settings in the left sidebar
  • Select Website under Platforms
  • Click Set up to start configuring the widget

Changing appearance

In Appearance, you can customize how your chat widget looks.
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  • Enter your company name
  • Choose an accent color for the chat window
  • Add your company image by clicking the camera icon (supports JPEG, PNG up to 4MB)

Adding domains

In Domains, add one or multiple websites where your widget will appear.
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  • Enter your website domain (Example: mycompany.com)
  • Click + Add website if you want to add more than one domain
  • Click Continue to save your changes

Adding widget to your site

In Installation, get the code for your website.
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  • Copy the provided code snippet
  • Insert it into the <body> section of your website

What's next?

(2/5) Next, you'll need to add the widget to your website.