Plans are linked to automation
- Your Business plan is directly linked to a specific automation.
- This means the conversations limit applies to that particular automation only.
- If you change the WhatsApp number connected to your Chatfuel automation, your plan will be not stopped.
Billing cycle
- Your billing cycle starts on the day you purchase or upgrade to a Business plan.
- We'll charge your card automatically on the same day each month (for monthly plans) or year (for annual plans).
Upgrading, downgrading
- You can upgrade or downgrade your plan at any time from the Billing tab.
- When upgrading, you'll only pay the difference for the rest of your billing cycle.
- When downgrading, the new plan will take effect at the start of your next billing cycle.
Canceling
- You can cancel your subscription at any time from the Billing tab.
- If you cancel, you'll still have access to your current plan until the end of your billing cycle.